Management Office Partial Opening June 15th

As New Hampshire businesses continue to slowly open, our office will slowly reopen as well by having all staff members return to work on the 15th. The office will remain closed to the public for the time being for everyone's safety.

Since we have been shut down, the residents and our team have been working together very successfully by using the tenant portals, our property management software, emails and even voicemail. Feel free to call us starting the 15th, and we promote the use of our email, info@twinpondsnashua.com. If you email info@twinpondsnashua.com, the entire team will receive your email. In turn, we will promptly reply.

Nothing has changed as far as rental payments go. The best way to pay is always online using your portal. If for some reason you have not signed up, let us know. We will gladly send you a link and let you know how to use it. 

A HUGE thank you goes out to our maintenance team that put themselves in harms way to ensure the 1,000'2 of residents and over 400 apartments were taken care of during the pandemic. All essential maintenance has been handled since the shut down and our maintenance staff has continued to handle more than we ever could have asked during these uncertain and sometimes scary times. We ask that you be patient with any non-essential work orders that remain open as we will be playing catch up for quite some time. 

If you tested positive for Covid-19, you were exposed to the virus or you may not be feeling well now, please let us know. It is important as these mandatory maintenance items are tended to that we are aware of any health concerns.

Thank you for being such an amazing, multi-family community to manage.